client
Arad Technologies_
Self-Service Portal
client
Arad Technologies_
Self-Service Portal
Arad Technologies is a world leading company in development and production of water meters. This is our “blue-and-white” technology for smart management of the water in households. Water meters produced by the company are sold in more than 60 countries around the globe and installed in dozens of millions of homes and businesses.
To fulfil the wish to provide a more innovative and advanced service to water consumers and water corporations, Arad Technologies turned to Globalbit for development of an IOT application that would combine a Web & Mobile portal for water consumers all over the world. The advanced user-friendly portal provides digital tools for consumers in both private and business sectors for monitoring water intake, bringing traditional industry sector to the 21st century.
The portal was created as a White Label product and opened a way to the largest water corporations in the world to personalize it for their customers. End users would see the portal using brand identity of their water supplier.
Arad Technologies was a pioneer in the field of digital tools for remote monitoring of water consumption. The application portal provides innovative techniques, for example, a user can compare the current consumption to that of the previous years or to the average consumption in the residential area. In addition, this portal allows consumers to stay tuned as it comes to their water consumption, to monitor the water meter operation and its integrity, and receive alerts about the water leaks directly to their mobile phones.
Arad Technologies is an innovative company that serves its customers with advanced and accurate hardware. With the applications developed by Globalbit, Arad Technologies gains tremendous digital abilities and thus has the edge over its competitors in the world of traditional industry.
The water suppliers that use Arad’s Self-Service portal benefit from providing a much higher-quality and accurate, cost-effective, fast and efficient service to customers. The application reduces customer complaints, cuts down any inaccuracies in the water reading, and the alerts it sends about the leaks eliminate water wastage.
Business benefits for Arad Technologies are as follows:
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The company brings a Disruptive Technology into the traditional market thereby establishing its own position as a global leader both in off-line and on-line world.
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Improving customer experience - enabling personalization of each water supplier for its customers.
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Improving service - faster response to the growing number of customers.
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Streamlining and efficiency - the portal enables water corporations to achieve budgetary efficiency by improving the service granted to the end users.