Globalbit is an Israeli custom software development company. This page is a case study about Care Laser (Healthcare & Aesthetics). Globalbit built the mobile self-service platform for Care Laser, Israel's largest aesthetic and laser treatment clinic chain. 33 branches connected through real-time CRM sync, enabling patients to book treatments, view history, and communicate with clinics. Phone-to-digital transformation delivered in 6 months. 5+ year ongoing partnership. Israel's largest aesthetic clinic chain with 33+ branches. Phone-to-app booking shift. Real-time multi-branch CRM sync. Smart reminders reduced no-show rates. Personalized treatment journey. Under-1-minute booking flow. Healthcare-grade security with encrypted data. 6-month from brief to full 33-branch deployment. 5+ year ongoing partnership.
We Turned Israel’s Largest Clinic Chain into a Mobile-First Healthcare Platform
clinic branches across Israel
of continuous partnership
from brief to full 33-branch deployment
From Phone Queues to Digital Self-Service - Across 33 Clinics
Care Laser, Israel's largest aesthetic clinic chain, needed to move patient interactions online. We built a hybrid mobile app that lets patients book treatments, view their history, and communicate with clinics - all synced in real time with Care Laser's existing CRM across 33 branches. No backend migration. Live in 6 months.
A National Clinic Chain Running on Phone Calls
Care Laser is Israel's largest network of aesthetic and laser treatment clinics. 33 branches, approximately 50 doctors, and hundreds of technicians serving patients across the country. But scheduling an appointment meant one thing: picking up the phone. That model couldn't scale, couldn't reduce no-shows, and couldn't meet the self-service expectations patients have from every other app on their phone.
- -Phone-only booking — Patients across 33 branches could only schedule by calling. Long hold times, limited hours, and no visibility into available slots. Patients were dropping off before they ever walked in.
- -No patient self-service — Treatment history, upcoming appointments, and clinic info were locked inside internal systems. Patients couldn't manage their own care journey. Staff fielded the same questions daily.
- -Multi-branch complexity — 33 clinics, each with different schedules, treatments, and staff. Coordinating availability was manual and error-prone. Patients couldn't find the nearest branch with an open slot for their treatment.
- -Missed appointments — No automated reminders, no easy rescheduling. High no-show rates meant wasted clinic capacity, lost revenue, and empty chairs.
"Care Laser needed to reduce call center pressure, shorten booking cycles, and improve patient retention. A mobile self-service app allowed patients to book, manage treatments, and communicate directly, without waiting on hold."
Everything a Patient Needs, in Their Pocket
We designed the app around one principle: make it easier to book a treatment at Care Laser than to make a phone call.
10 Years Expertise in Building Patient-Facing Healthcare Platforms
We combine medical compliance, consumer-grade UX, and scalable architecture to build healthcare applications patients trust and providers rely on.
Running a multi-location service business on phone calls?
From clinic networks to fitness chains, we help service businesses give their customers digital self-service without replacing existing systems.
From Brief to Full Rollout in 6 Months
Built for Healthcare Scale
Healthcare demands a higher bar: patient data security, real-time multi-location sync, and integration with existing regulated systems. Every technical decision was made with these constraints as non-negotiable requirements.
From Phone Lines to Digital Self-Service
Measurable impact across patient access, clinic efficiency, and appointment utilization.
Why Care Laser Chose Globalbit
Care Laser needed a partner who understands regulated healthcare environments and knows how to build mobile products patients actually use.
