We Built the Platform That Lets Doctors Carry Their Clinic in Their Pocket

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Tokidoc · HealthTech

3 Products

doctor portal, patient app, and video consultations — built as one connected system

First in Israel

the first platform where Israeli doctors can run a complete medical visit online

Full EMR

connected to medical records, labs, imaging, and scheduling from day one

Most Doctor Visits Are Just a Conversation. Why Require a Physical Clinic?

Before Zoom and video calls became part of everyday life, Tokidoc founders came to us with an idea we immediately believed in: make routine medical consultations fully digital. If most visits are conversations, the clinic should not be limited by walls. Together, we built a secure telemedicine platform with a doctor portal, patient app, and video consultations designed for regulated healthcare from day one.

Tokidoc telemedicine platform — doctor portal and patient app

[ THE CHALLENGE ]

A Bold Idea With Real Technical Walls

“The idea was simple: let any doctor run their clinic from a laptop. But there was no secure telemedicine infrastructure, no reference products, and strict medical regulations to meet.

-Doctors Won’t Learn Complex Software — Physicians have no time for onboarding or training sessions. The system had to be intuitive from the first interaction. If it required explanation, adoption would fail. Tokidoc needed to feel simpler than traditional workflows, not more complex.
-No Secure Video Infrastructure Existed — There was no off-the-shelf telemedicine backbone to rely on. Secure video consultations, live documentation, prescription management, and automatic record keeping had to be engineered from the ground up.
-Strict Medical Compliance and System Integrations — HIPAA-aligned security, ISO standards, encrypted data flows, and audit trails were mandatory. At the same time, the platform had to integrate with EMR systems, labs, and scheduling tools already used by clinics.
-Startup Speed Under Regulatory Pressure — Tokidoc needed to launch quickly while operating within medical regulations. The product had to be reliable enough for real doctors and real patients from day one.

"The idea sounded simple over coffee. Then we started listing what it actually takes to make it work."

How We Approached It

Healthcare products cannot be designed like consumer apps. They must respect clinical workflows, strict regulation, and zero tolerance for failure. We knew the system had to remove friction from a doctor’s day, not add another layer of software. So before designing anything, we observed real clinical workflows. How doctors review history before a visit. How they take notes between patients. How they prioritize the next case. We studied the rhythm of their work before writing a single line of code.

At the same time, startups require speed and conviction. Tokidoc was built before secure video consultations were mainstream. There was no ready infrastructure to copy, no playbook to follow. We built the technology, simplified it until doctors would actually use it, and connected every moving part into one seamless system.

[ WHAT WE BUILT ]

Three Products, One System

We built the entire Tokidoc platform: the workspace doctors use every day, the app patients use to manage their care, and the video system that connects them.

[ 01 ]

A Digital Clinic for Doctors

A full operating environment where doctors run consultations, access medical records, review test results, issue prescriptions, and manage patient queues in one continuous workflow built for real clinical pace.

[ 02 ]

A Frictionless Patient Experience

Booking appointments, reviewing medical history, receiving treatment instructions, and joining secure video visits happen in seconds. No training. No confusion. Just access to care.

[ 03 ]

Video Visits With Built-In Documentation

Consultations run alongside live medical records. Notes, prescriptions, and updates are captured automatically during the call, eliminating post-visit paperwork and reducing administrative burden.

[ 04 ]

Secure Telemedicine Infrastructure

End-to-end encrypted video, HIPAA-aligned data handling, audit trails, and real-time integrations with EMR and clinic systems. Built to operate inside regulated healthcare environments from day one.

[ RESULTS ]

From Idea to Category Creator

Tokidoc became one of Israel’s first true telemedicine platforms, enabling licensed doctors to run full clinical workflows remotely.

Redefined Telemedicine in Israel

Tokidoc transformed remote care from simple video conversations into complete digital medical visits. Doctors could examine, document, prescribe, and follow up online with the same clinical rigor as an in-person appointment.

One Seamless Clinical Ecosystem

Doctor portal, patient app, and secure video infrastructure operate as one synchronized system. Information flows instantly between all sides, eliminating duplicate work and reducing clinical friction.

Real Adoption by Real Doctors

Busy physicians used Tokidoc because it respected their time. The platform matched the way they think and work, turning digital care into a practical daily tool rather than another unused system.

Integrated Into the Healthcare Infrastructure

Connected to EMRs, labs, and imaging systems, Tokidoc became part of the broader medical ecosystem. Doctors accessed the full patient context in one place, without chasing records or switching platforms.

Building a Healthcare Product?

From medical IoT to patient portals and medical data platforms, we design systems that doctors love and regulators approve.

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[ WHY GLOBALBIT ]

Why Tokidoc Chose Us

They needed a partner with proven healthcare expertise and the ability to execute a bold startup vision inside a regulated medical environment.

[ 01 ]

Proven Healthcare Experience

We had already delivered healthcare platforms for Pfizer and Sheba Medical Center, operating under HIPAA-aligned processes and ISO/IEC 27001 security standards. Tokidoc knew we understood regulated medical environments before we started.

[ 02 ]

We Launch Fast Under Regulation

Our track record included shipping secure, compliant production systems in months. That ability to move quickly without compromising medical standards was critical for a startup like Tokidoc.

[ 03 ]

UX Built for Real Adoption

Our products serve over 200,000,000 users worldwide. We apply those engagement and usability principles to healthcare, ensuring doctors and patients actually use the system.

[ 04 ]

Infrastructure-Grade Engineering

We have built national-scale, mission-critical systems before. Encrypted data flows, complex integrations, and high-availability architecture were capabilities we brought from day one.